The Ellen Grāce Atelier is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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We may collect your name, email address, phone number, suburb/postcode, booking information submitted via Calendly, communications you send us, and website usage data collected automatically via Webflow Analytics.

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This information is collected when you submit an enquiry or contact form, book through Calendly, browse our website, purchase a product or contact us by phone or email.

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We use your information to manage workshop services, respond to enquiries, confirm bookings, send reminders, package and send orders, improve our website, and comply with legal obligations.

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We use Calendly for scheduling, Webflow Analytics for anonymous website data, and Google Search Console for site performance. We recommend reviewing the privacy policies of these third parties.
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We do not sell, rent, or trade your personal information. Information may be shared with trusted service providers strictly for operational purposes under confidentiality obligations.

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Our website uses HTTPS encryption. While we take reasonable steps to protect your data, no method of internet transmission is completely secure.

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You have the right to access, correct, or request deletion of your personal information. Please contact us at enquiries@theellengraceatelier.com.au.

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Our website uses cookies and tracking technologies including Webflow Analytics. You may adjust cookie preferences through your browser settings.

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Workshop bookings are managed through Calendly. For specific policy information including cancellations, refunds, and session details, please refer to the individual Calendly booking form for each workshop.

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We offer both original artworks and prints for sale. All artwork purchases are final, change of mind returns are not accepted. If your order arrives damaged during shipping, please contact us at ellen@ellengracecommunications.com and we will assist you.

You can reach us via email at ellen@ellengracecommunications.com or connect with us on Instagram and Facebook. We aim to respond to all enquiries in a timely manner.